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SECURITY AND PRIVACY POLICY

www.nannylove.com.au is dedicated to ensuring that your security and privacy is safeguarded. This policy explains how we use the information that we collect about you, the steps that we take to secure and protect that information and provides advice as to how you can use the services offered by this website in a safe and secure fashion.

HOW WE COLLECT AND USE YOUR INFORMATION
When you register with www.nannylove.com.au, we need to know your name, address, email address and telephone number.
We gather this information to allow us to process your registration and this information is then used by us to communicate with you on any matter relating to the provision of www.nannylove.com.au service and in general.

Provisions for disclosure to other third parties, including data protection and law enforcement purposes. Incorporate or delete as appropriate. Eg:

We may also use aggregate information and statistics for the purposes of monitoring the use of the website to enable us to develop and enhance the services that we provide. We may provide such aggregate information to third parties. In the event such information is provided, it will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please select "no" in the appropriate section on you accounts settings

We may be required by law to disclose any or all information about you to the government, police or any other law enforcement or regulatory body. Such information shall be disclosed by www.nannylove.com.au in circumstances which we, in our sole discretion, judge to be appropriate.

OUR USE OF INFORMATION GATHERING TECHNOLOGIES
COOKIES
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Information supplied by cookies can help us to provide you with a better online user experience

If you wish to reject you can use the process set out below.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.

Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

Blow are instructions for some popular browsers.

If you're using Netscape 6.0:
On your Task Bar, click:
  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Click on Cookies
If you're using Internet Explorer 6.0:
  1. Choose Tools, then
  2. Internet Options
  3. Click the Privacy Tab
  4. Click on Custom Level
  5. Click on the 'Advanced' button
  6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.
If you're using Internet Explorer 5.0 or 5.5:
  1. Choose Tools, then
  2. Internet Options
  3. Click the Security tab
  4. Click on Custom Level
  5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.
If you're using Internet Explorer 4.0:
  1. Choose View, then
  2. Internet Options
  3. Click the Advanced tab
  4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.
If you're using Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

If you're using Netscape Communicator 4.0:
On your Task Bar, click:
  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Set your options in the box that says Cookies.
HOW WE PROTECT YOUR INFORMATION
It is very important that you understand that the internet is not a secure medium. We have, however, put in place a number of security measures.

SECURITY
This policy is designed to fulfill statutory requirements and to prevent unauthorised disclosure of/or access to personal data. The following security measures will therefore be required in respect of the processing of any personal data.

Access to personal data on registered users is restricted to those members of www.nannylove.com.au staff who have a legitimate need to access such data.

All persons processing data and individuals requesting access to personal data in accordance with this policy must have familiarised themselves with this policy.

Access to computer held data is subject to the same restrictions as above save that all staff authorised to access personal data will be required to have passwords in order to access the data.

All personal data will be stored in such a way that access is only permitted by authorised staff. This includes data stored in filing cabinets and other storage systems. Acts or omissions by employees which lead to unauthorised access or disclosure could lead to a formal disciplinary investigation.

www.nannylove.com.au servers are protected against security attacks over the Internet by means of system securities set up and the "Firewalls". A well-organized and safe system of backups is in place.

Personal data should be transferred under conditions of security commensurate with the anticipated risks and appropriate to the type of data held

Personal data held electronically is appropriately backed up and stored securely to avoid incurring liability to individuals who may suffer damage or distress as a result of the loss or destruction of their personal data.

All computer equipment or media to be sold or scrapped must have had all personal data completely destroyed, by re-formatting, over-writing or degaussing.

www.nannylove.com.au does not allow users, both internal and external, to make rude and annoying spamming which includes sending unsolicited email, making mailbombs, disseminating commercial advertisements/promotions and distributing mail chain letter. Appropriate action including legal prosecution may be taken to the offenders.

The internal procedures NannyLove company cover the storage, access and disclosure of your information.

Whilst we have taken steps to ensure that www.www.nannylove.com.au is a secure website, we cannot guarantee that that any information posted, uploaded or e-mailed to or through this website will not be accessed by any third party. We cannot, therefore, accept any liability for the security and/or privacy of any information that you place on this website.

SECURITY STEPS THAT WE RECOMMEND THAT YOU TAKE
It is very important that you understand that we do not carry out any vetting process in respect of any user of this website and we do not monitor use of the website. We do not provide any guarantee as to the accuracy of the identity of the users of this website. We do not provide any guarantee as to the character and credentials of the users of this website.

The decision and responsibility to provide your personal information, meet with other users of this website and arrange to share childminding arrangements is yours and yours alone.
You should take sensible measures to ensure that any other user that you contact through this website has provided you with accurate information and that you are as satisfied as you can be as to their character, credentials and intentions. Below are listed some measures that we would suggest that you take in order to ensure the authenticity and intentions of other users. These recommendations are not intended to be an exhaustive list:

  • Make sure you gather as much information as possible about the other nanny or family first by email including full address and contact numbers for home and work. Follow up on these and make sure they are genuine.
  • Always make sure you are accompanied to any initial meetings by at least one other adult and make sure other friends or relatives know of your exact whereabouts for the first few meetings.
  • We would not recommend you take your children along at the initial stages until you are absolutely sure of the other family's authenticity.
  • If the other family have an existing nanny that you are considering sharing, do not just rely on the fact that he/she is already working for the other family; checkout previous references yourself.
  • Make sure all the necessary insurance policies, such as car insurance, are in place before you start a share.
SALE OF BUSINESS
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

YOUR CONSENT
By submitting your information you consent to the use of that information as set out in this policy. If we change our Security and Privacy Policy we will post the changes on this page, and may place notices on other pages of this website, so that you may be aware of the information that we collect and how we use it at all times. Continued use of this website will signify that you consent to any such changes.
Owing to the global nature of the Internet infrastructure, the information that you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

HOW TO CONTACT US
If you have any queries or concerns and, in particular, if you have any concerns about the conduct of any other use of this website you can contact us.

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